Exclusive Services
Welcome to Ampersand Bay Resort. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
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Information We Collect
When you interact with us online or in person, we may collect the following personal information:
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Contact Information: Name, email address, phone number, and mailing address.
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Reservation & Transaction Details: Booking information, payment details, and dining preferences.
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Marketing Preferences: Your preferences regarding communications and promotions.
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Website Usage Data: IP address, browser type, pages visited, and interactions on our site (collected via cookies and similar tracking technologies).
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How We Use Your Information
We collect personal information to:
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Process reservations, payments, and dining experiences.
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Communicate with you about reservations, promotions, and special offers.
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Improve our website, services, and customer experience.
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Ensure compliance with legal and regulatory requirements.
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Who We Share Your Information With
We do not sell or rent your personal information. However, we may share your data with:
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Service Providers: Third-party vendors that assist with payment processing, marketing communications, or website analytics (bound by strict confidentiality agreements).
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Legal Authorities: If required by law, regulation, or to protect our rights.
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SMS Consent & Communications
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If you opt-in to receive SMS notifications, we will only use your phone number for transactional and marketing communications related to Ampersand Bay Resort.
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SMS consent is not shared with third parties for marketing purposes.
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You can opt-out of SMS communications at any time by replying "STOP" to any message.
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Cookies & Tracking Technologies
Our website may use cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
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How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we encourage users to take precautions when sharing personal information online.
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Your Rights & Choices
You have the right to:
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Request access to your personal information.
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Request correction or deletion of your data.
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Opt-out of marketing communications at any time.
To make a request, please contact us at info@ampersandbay.com.
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Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
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Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ampersand Bay Resort
31 Bayside Drive, Saranac Lake, NY 12941
info@ampersandbay.com
518. 891. 3001